CompTIA A+ Core 2 – Entry-level PC Support Technician

  • OPERATING SYSTEMS
    • Overview
    • Mobile Operating Systems
    • Windows OS
    • Installation Requirements
    • OS Boot And Installation Methods
    • Partitioning And File Systems
    • Post Installation Tasks
    • Windows Client Networking Configuration
    • Windows Command Line Tools
    • Windows Network Commands
    • Using Microsoft System Utilities
    • Desktop Operating Systems
    • MacOS Tools And Features
    • Linux Commands
    • Using Microsoft Control Panel Utilities
  • SECURITY
    • Implementing Physical Security Measures
    • Logical User Security Concepts
    • Logical Device And Network Security Concepts
    • Wireless SOHO Security
    • Malware Types
    • Social Engineering Techniques And Exploits
    • Microsoft OS Security – Permissions
    • Microsoft OS Security Features
    • Workstation Security Best Practices
    • Mobile Device Security Solutions
    • Securing Web Browsers
  • SOFTWARE TROUBLESHOOTING
    • Windows OS Issues
    • Additional Windows OS Issues
    • PC Security Issues
    • Malware Removal Best Practices
    • Mobile OS And Application Issues
    • Mobile OS And Application Security Issues
  • OPERATIONAL PROCEDURES
    • Organizational Documentation
    • Basic Change Management Best Practices
    • Workstation Backup And Recovery Methods
    • Equipment And Personal Safety Procedures
    • Environmental Variables And Controls
    • Privacy And Licensing Concepts
    • Incident Response Policies And Procedures
    • Communication And Professionalism Techniques
    • Introduction To Basic Scripting Techniques
    • Implementing Remote Access Technologies